Bamboo Bread Slicer for kitchen countertop, sold by Heddfan. We are a very small family run company that wants to sell products that ease the everyday lives of, well, everyday people. Our designs are made with the user in mind, we will always try to listen to the customer and market and innovate to your needs. If there are any issues with your product, big or small, please reach out to us. We pride ourselves in putting customers first and we are happy to replace, refund or help in anuyway to get you to be a happy customer. Please give us a chance if you are having problems.