Upgraded Wireless Charging Case Compatible with AirPods Pro1st/2nd generation(NO AIRPODS) Specifications: Compatible Model: AirPods Pro1st/2nd generation Color: White Shell Material: ABS Battery Capacity: 660mah Charging Methods: Charging Cable or Qi-Standard Wireless Charging Mat Packing Include: 1* Charging Case Compatible for Air Pods Pro 1st/2nd generation 1* User Manual Bluetooth Pairing Steps: 1. Activate Bluetooth setting on your iPhone in "Settings-Bluetooth-On". 2. Put your original Airpods pro 2 into our Airpods Pro 2nd charging case and open the lid, then long press the sync button on the front of the case until the green flashing. 3. When the pop-up window shows ”Airpods Pro” or the name you set for your Airpod , click”Connecting” and wait for the cess to complete. 4. Click the sync button to stop the flashing light or wait for it to automatically stop. Common Fault and Eliminating Methods: 1. Single-sided Airpods does not charge: 1) Clean the earbuds as well as and the charging case. 2) After the charging case is fully charged, put one headphone into charging case, wait for indicator light to go off for 3 seconds, and then put the other side of the headphones. 2. The headphones disconnect as soon as take them out from the charging case: Charge the charging case for half an hour (put the earphones in), then press and hold the sync button for more than 20 seconds, then pair it again. 3. The iPhone didn't pop up the pairing window: 1) Check whether the iPhone has bluetooth enabled. 2) Due to some abnormal functions caused by the long running of the iPhone, please restart the iPhone. 3) Unlock the phone after the lock screen, remove the earbuds and put them back in.